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90% of devices exchanged fall into one of these 3 groups.
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The device looks brand new. No signs of wear such as scratches, scuffs or marks.
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Slight wear such as faint scratches or scuffs.
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Moderate wear like deep scratches or scuffs.
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Heavy wear like cracks, dents or deep scratches.
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Device is complete but may have water damage, functional or physical problems
that prevent the it from working properly.
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Please also include (if available) any original charger cables, a/c adapters, instruction manuals, packaging, etc.